Globally, the pharmacy profession is undergoing a significant transformation as healthcare systems increasingly embrace person-centred, preventative, and technology-enabled models of care. Pharmacists are no longer viewed solely as dispensers of medicines, but as integral members of multidisciplinary healthcare teams who contribute to improved access, continuity of care, and better patient outcomes. Advances in digital health, precision medicine, telehealth, and collaborative care are creating new opportunities for pharmacists to support patients throughout the healthcare journey. At the same time, healthcare professionals from diverse disciplines are driving innovation in service delivery, offering valuable perspectives on how care can be delivered more effectively and closer to where patients live.

Emerging models such as virtual consultations, remote medication management, home- based care, and hospital-at-home services are reshaping patient experiences while expanding access to healthcare, particularly for vulnerable and underserved populations. These developments raise important questions about future workforce capabilities, regulatory frameworks, technological integration, and interprofessional collaboration.

This section will focus on innovative healthcare models that transform the patient care experience, the expanding role of pharmacists in remote and digital care, and opportunities for delivering effective pharmaceutical services beyond traditional healthcare settings.

Key Takeaways for Delegates

• Recognise emerging healthcare models that place pharmacists at the centre of patient care.
• Understand the role of telepharmacy and remote care in expanding healthcare access.
• Identify opportunities for pharmacist-led home care services.
• Appreciate the competencies and technologies required for future-focused pharmacy practice.
• Explore policy and regulatory considerations that will enable pharmacists to practice beyond traditional settings.

Session Closing Message

The pharmacist of 2050 will be defined not by a dispensing counter but by their ability to deliver accessible, integrated, technology-enabled and patient-centred care wherever the patient may be.